Please complete the brief survey below to allow us to continue to deliver unmatched customer satisfaction.

* indicates a required field.

Name:

Contact Number / E-mail Address:

Name of Mortgage Representative:*

Transaction Type:*

Purchase   Refinance

How did you learn about eLendingNow?*

Newspaper Radio Television Billboard Realtor Friend Other If Other or Realtor, please specify:

What was your initial contact with eLendingNow.com?*

Phone   Web Site

Application taken via:*

Phone   Web Site

How many mortgage loan closings you have been involved in prior to eLendingNow?*

0 1 2 3 4 5 6 7 8 9 10+

Please rate the following:

Overall customer satisfaction with eLendingNow?*

Excellent   Average   Poor

Overall satisfaction with your Mortgage Representative?*

Excellent   Average   Poor

How user friendly was eLendingNow's web site?*

Excellent   Average   Poor

How was your Mortgage Representative's knowledge and ability to explain the process/loan programs?*

Excellent   Average   Poor

How would you rate the accessibility of your Mortgage Representative?*

Excellent   Average   Poor

How would you rate the handling of your closing by the Title Company or Escrow Agent?*

Excellent   Average   Poor

Considering your level of satisfaction, would you be willing to use eLendingNow in the future?*

Yes   No

Considering your level of satisfaction, would you be willing to refer family or friends to eLendingNow?*

Yes   No

Additional Comments: